Fast Facts

Corporate Headquarters

OpenConnect Systems Incorporated
Suite 700
2711 LBJ Freeway
Dallas, TX 75234
Direct Line - 972.484.5200

Corporate Profile

OpenConnect has created the first software designed to automatically discover the business process inefficiencies that hinder operational growth. Using patent-pending process analytics, OpenConnect provides businesses with continuous, real-time views of the processes, activities and variations that affect day-to-day operations. Armed with this information, executives can make the quick, incremental improvements that will increase process efficiency, improve employee productivity and raise profitability.

With a rich history of developing innovative technology, OpenConnect's products are distributed in more than 60 countries and used by more than 60 percent of Fortune 100 companies. For more information on OpenConnect, visit www.oc.com.

Management Team

Products and Services

Products

OpenConnect provides technology that automatically discovers business process inefficiencies, allowing organizations to quickly improve critical business practices. The company's product, Comprehend, records the attributes (who, what, where, when, etc) and relationships of all the events and processes that occur within an organization's systems to determine the root cause of business inefficiencies. The information resulting from Comprehend's analysis is the first step these organizations must put into place before implementing business improvement projects including Business Intelligence, Business Process Management and Service Oriented Architecture.

Professional Services

As a technology and business partner, OpenConnect can help its clients achieve successful implementation and deployment so they can maximize their business benefits and ROI, and mitigate risk. OpenConnect offers a framework of services that covers the entire lifecycle of a project-from solution planning and implementation through to business improvement. To each service, we bring the right people, processes, and knowledge to insure success.

Support

OpenConnect is committed to providing world-class Customer Support. By using advanced technologies and automated service functions our superior support infrastructure provides customers with the ability to easily contact us to ask installation and usage related questions, as well as make technical inquiries. Our customers have the option of voice or electronic access to our team of highly trained and seasoned Customer Support Representatives (CSRs).