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NEWS/EVENTS
Overview
Stay up-to-date with what's happening at OpenConnect. Read our Press Releases for the
latest company news and announcements; see the latest articles on business process
discovery; or join us at leading industry events to learn first-hand how OpenConnect
can help your business achieve continuous, real-time views of the activities and variations
that affect day-to-day operations.
Press Releases
- May 3, 2013
- OpenConnect Discusses Workforce Analytics with Blue Cross and Blue Shield of Minnesota at the 2013 NASCO Network Conference
- November 30, 2012
- OpenConnect Hosts Fall Forum Session Analyzing AHIP Claims Processing Survey Results
- October 24, 2012
- OpenConnect to Host Workshop at Next Generation Healthcare Payer Summit
- August 24, 2012
- AHIP and BCBSA Conferences Feature OpenConnect Special Events
- July 10, 2012
- OpenConnect Submits Response to Senate Finance Committee Letter
- June 14, 2012
- Presentation with WellPoint and Appearance by Olympic Gold Medalist Rulon Gardner Highlight OpenConnect Sponsored Events at Institute 2012
- May 31, 2012
- OpenConnect Hosts ‘Effective Strategies for Streamlining Administrative Processes to Meet MLR Requirements’ Session at AHIP Institute 2012
- April 30, 2012
- OpenConnect Hosts “Achieving Operational Excellence” Session at 2012 NASCO Network Conference
- April 3, 2012
- Edward M.L. Peters to Deliver Keynote Address at 10th International Conference on Formal Concept Analysis
- March 1, 2012
- Dr. Merrill Matthews and Edward M.L. Peters to Discuss Key Policy Challenges of Medical Loss Ratio
- February 8, 2012
- Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
- January 3, 2012
- OpenConnect Becomes Oracle PartnerNetwork (OPN) Gold Level Partner
- December 13, 2011
- OpenConnect Named a Select Program Partner by America’s Health Insurance Plans
- November 10, 2011
- OpenConnect Intros Workforce Reporting and Analysis (WRA); Software Chronicles Employee Work Processes, Identifies Best Practices and Causes of Sub-Optimal Performance
- November 2, 2011
- OpenConnect Hosts ‘Driving Administrative Cost Reductions by Improving Service Processes and Workforce Productivity’ Symposium at AHIP’s Fall Forum 2011
read more
Articles
- August 2012
- AHIP’s Marketplace features OpenConnect paper on The Importance of Workforce Productivity and Process Visibility to Unlock the Full Potential of your Workforce.
- May 2012
- Read the Forbes.com article How to Slow the Healthcare Value Leak discussing the waste, fraud and abuse associated with our US healthcare system and the extended impact the Patient Protection and Affordable Care Act presents.
- February 2012
- Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
OpenConnect CEO Points to Reducing Administrative Costs as One of the Biggest Challenges Insurers Face
- January 2012
- Greater Healthcare Payer Efficiency Through Process Intelligence and Workforce Analytics - By automatically capturing and measuring exactly what work is being done, how, and by whom, health insurers can introduce significant efficiencies.
- October 2011
- Dortch On IT principal analyst Michael Dortch concludes in his, “Business-Critical Decisions from ‘Gut Feel’ to Verifiable Trust” thought leadership report: “If you are a business decision maker who believes that data-defended decisions defy doubt and drive success, you and your colleagues should look closely at Comprehend from OpenConnect."
- September 2011

TechAmerica Foundation ‘Innovation Nation at Risk’ series focusing on how technology innovations can enable competitiveness in our economy publishes Edward M.L. Peter’s article on Workforce Productivity in Today’s Service-Based Economy.
- August 2011

“OpenConnect - a ‘big daddy’ of ABPD and more,” Bloor Research analyst Simon Holloway discusses OpenConnect and Comprehend and writes “OpenConnect Comprehend has an impressive set of capabilities that shows the company's pedigree and knowledge of their target market.”
- August 2011

“OpenConnect Enables Process Improvement,” Ventana Research analyst Richard Snow writes, “Comprehend supports a performance improvement cycle similar to that proposed by Ventana Research which is a process of understand (measure past and current performance), optimize (analyze what areas need improving) and align (initiate action to make sure improvements take place).
- March 30, 2011

Open Connect: Replacing Gut Instinct with Real-Life Data for Better BPM.
- March 23, 2011
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OpenConnect Introduces Comprehend 6 Analytics Software
read more
Events
December 3-5, 2012
The Renaissance - Chicago, IL
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As an AHIP Select Program partner, OpenConnect, along with AHIP is hosting a session at this year’s Fall Forum entitled Real Data, Real Impact: Claims Processing and the Business Case for Improving Adjudication. This session will highlight the results of a recent survey examining claims processing and provide insights on market solutions that can improve efficiencies in key metrics. The panel will use the survey data as the basis for a business case discussion that also demonstrates the benefits of claims adjudication for Plans and ultimately, the consumer. Presenters will be Jeff Lemieux, Senior Vice President, Center for Policy and Research, AHIP and Edward Peters, Chief Executive Officer, OpenConnect
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December 3-5, 2012
Barton Creek Resort - Austin, Texas
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In order to achieve growth, insurers in the U.S. will need to remain proactive by adopting new technologies and management strategies in order
to squeeze unnecessary costs out of the system, improve productivity and meet demands of future regulatory changes. The NG Insurance Summit
will bring together decision makers from across the US Insurance sector to meet with solution providers like OpenConnect who are actively looking to target
this exciting growth market.
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November 29, 2012
2:00-3:30 pm
Register Online
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The biggest challenge a Health Plan faces when managing its administrative costs is understanding and measuring the true productivity of their workforce. Gaining visibility into the true productivity of your resources is possible. The Improving Workforce Productivity through Visibility and Analytics webinar will show you how to gain visibility into employee events and activities, work processes and application flow, and provide the metrics necessary to improve productivity and lower administrative costs. For more information please visit http://ahip.org/Webinar/WorkforceProductivity/.
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November 7-9, 2012
The Fairmont - Newport Beach, CA
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OpenConnect is hosting a workshop entitled Driving Cost Reductions and Implementing Continuous Improvement in Claims Automation and Workforce
Efficiency at this year’s Summit. The NG Healthcare Payers Summit brings together senior decision makers from across the U.S. healthcare payers industry
to focus on the latest IT solutions available to them, and identify the strategies some are employing to comply with this newest wave of mandates in the reforming healthcare payer market.
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September 9-13, 2012
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AHIP Medicare and Medicaid Conferences
Washington, D.C.
AHIP Medicare Conference and Medicaid Conferences will provide a timely and informative exchange about the changes, challenges, and opportunities facing health plans participating in the Medicare and Medicaid programs. As an AHIP Chairman Level Select Sponsor at this year’s Conferences, OpenConnect will be hosting a breakfast session entitled What Can Be Done to Reduce Waste and Fraud While Improving Outcomes in Medicaid and the Dual Eligible Population? The panel of experts presenting at this September 12th session include:
- Mark Birdwhistell – Former Secretary for Health and Family Services (Commonwealth of Kentucky)
- Merrill Matthews, Ph.D. – Resident Scholar for Institute of Policy Innovation
- Edward Peters – Chief Executive Officer, OpenConnect
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September 11-12, 2012
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Versicherungsforen Leipzig
Leipzig, Germany
OpenConnect will conduct a workshop September 12th, entitled New Methodologies for Sustainable and Fact-based Process Analytics. One of the biggest challenges the P&C industry faces today is improving process and workforce efficiency. In this workshop operational P&C executives will learn how to apply new, evolutionary methods in process analytics in order to enable their companies to execute process improvement that is easily repeatable, sustainable and automated.
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September 10-13, 2012
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2012 Blue National Summit
Orlando, Florida
OpenConnect is pleased to participate at this year’s Blue Cross and Blue Shield National Summit where over 2000 executives will gather to exchange best practices, hear from renowned guest speakers and discuss key local and national industry issues. This is the only all-Blue event that brings together Blue professionals from all 38 Blue Plans and from virtually every discipline. With its comprehensive agenda, this conference offers attendees an extraordinary opportunity to gather leading edge knowledge on issues specific to their industry while also providing system-wide perspectives on topics that matter to every Blue Plan.
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June 20-22, 2012
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AHIP Institute 2012
Salt Lake City, Utah
The decisions that will shape our nation’s health care are near. The Supreme Court Decision. The Presidential election. Implementation decisions within health plans that are shaping the delivery of care. Institute2012, will address these factors head on. There’s not a better place to learn firsthand how these decisions will affect your organization’s efforts immediately, tomorrow, and beyond..
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March 6-7, 2012
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National Policy Forum
Ritz Carlton - Washington, D.C.
OpenConnect is sponsoring a symposium at AHIP’s National Policy Forum entitled “Solutions to Address Key Policy Challenges of MLR”. Edward M.L. Peters, OpenConnect CEO, will host the session. Joining Mr. Peters will be Merrill Mathews, PhD and resident scholar with the Institute for Policy Innovation. For more information on the Policy Forum please visit, http://www.ahip.org/Conferences/Policy2012/ .
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December 4 - 7, 2011
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Blue National Summit 2011
Sheraton Chicago Hotel and Towers
The 2011 Blue National Summit is an annual event hosted by the Blue Cross and Blue Shield Association for Blue Cross and Blue Shield Plan management-level staff from across the U.S.
It is the only all-Blue event that brings together Blue professionals from across 11 disciplines for networking and knowledge sharing.
OpenConnect is an exhibitor at this year's summit and will be showcasing Comprehend, its process intelligence, workforce analytics and process automation solutions designed to create high value improvements for Healthcare Insurance plans.
To set up a one-on-one demo of our solutions please contact: Brett Blosser at bblosser@oc.com. You can also visit us at our booth #1115 for more information on Comprehend.
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March 27 - 30, 2011
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New Orleans Marriott
OpenConnect to Sponsor, Present and Exhibit at the 2011 BCBS Call Center and MTM Conference
Hal Markowitz, VP Shared Services, BCBS Florida, and Edward M.L. Peters, CEO, OpenConnect, to host session discussing how leveraging process and workforce intelligence can help improve performance, operational efficiency, and drive cost reductions. Key discussion topics will include claims auto adjudication and workforce productivity validation.
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February 3, 2011
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Edward. M. L. Peters, CEO of OpenConnect Systems, spoke at the AHIP Executive Leadership Summit.
His presentation centered on lowering administrative costs and improving service quality through process intelligence.
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August 3, 2010
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View the AHIP video discussing NarrativeTracker and the use of social media-based monitoring to better understand issues driving healthcare reform.
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July 26, 2010
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View the AHIP video featuring Jay Levine, SVP & CIO of BCBSMN, discussing how OpenConnect Comprehend is helping reduce costs and improve claims processing performance.
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June 29, 2010
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View the AHIP vidcast featuring BCBSFL discussing how OpenConnect's Comprehend helped drive cost reductions
and improvements in claims automation and workforce efficiency.
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AHIP Institute 2010
6/9/2010-6/11/2010
Event Details
Caesars Palace
Las Vegas,NV
Institute 2010 is an educational platform that provides health care companies the tools and strategies to streamline their business operations and provide evidence-based
coverage to more Americans. The Institute features keynote sessions with speakers who are among the nation’s most influential thought leaders as well as concurrent
sessions that range in topic and bring industry discussions down to the level of day-to-day opportunities. There is also an Exhibit Hall where you will hear from industry
experts and see state-of-the-art products and services. OpenConnect is a sponsor and exhibitor at this year’s Institute.
Join us at the Grand American Hotel in Salt Lake City March 7-10, 2010.
View the AHIP vidcast discussing how OpenConnect helped Horizon BCBSNJ lower costs and improve the efficiency of its claims processing system.
View the IDC and OpenConnect webinar “Stop Guessing and Start Knowing: Realigning your business processes with your business objectives“ by clicking
here.
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