OpenConnect has introduced new advanced training packages that enable our customers to maximize the value of their WorkiQ investments.
WorkiQ, the first desktop analytics suite designed specifically to measure back office operational intelligence, is fast becoming a standard in claims, enrollment, and membership in the largest Health Plans in North America. Our customers are seeing, on average, a 3-5 month payback in savings and productivity efficiencies.
The new advanced training programs are designed to support growth into new teams or business units, enhancing the usage of the data through new reports and dashboards. The training is provided either on-site at a customer location or it can be delivered virtually for remote teams. Below is a brief description of the new courses.
WorkiQ Advanced IT Training (1 day)
The Advanced IT Training provides more in-depth server maintenance and troubleshooting tips including database queries and health checks.
WorkiQ Advanced Admin Training (1 day)
The Advanced Administration Training goes deeper into employee management and trouble-shooting, covering license management, Gatherer status checks and using Gatherer Groups to separate Gatherers for troubleshooting or testing new features.
WorkiQ Advanced Report Training (1 day)
The Advanced Report Training takes WorkiQ reporting to a new level, with instructions on how to add external reports and build custom web pages that can be displayed through WorkiQ, as well as tips on using the Chart Wizard and Datasets.
WorkiQ Mentoring (1 day)
WorkiQ Mentoring can be used for more personalized, one-on-one training on any topic or area of WorkiQ.
WorkiQ Process Training (1 day)
Process Training teaches WorkiQ Administrators how to define and implement Processes and view the results of the Process Data through WorkiQ reports. Process Training includes use of the Desktop Designer – WorkiQ’s tool for designing panels for Processes.
If your organization is ready to enhance your usage and knowledge of WorkiQ, please contact your Account Executive for pricing and availability.