Professional services from OpenConnect | Robotic process automation | Workforce analytics | Mainframe connectivity

Professional Services

As your technology and business partner, OpenConnect can help you achieve successful implementation so you can maximize your business benefits and mitigate risk.

OpenConnect offers a framework of services covering the entire lifecycle of a project — from solution planning to implementation — all with a specific focus on business improvement. To each service, we bring the right people, processes, and knowledge to ensure success.

OpenConnect’s Professional Services Team is trained to provide the following deliverables:

  • Value discovery
  • Proof positives
  • Project lifecycle management
  • Process analytical services
  • System integration and deployment
  • Process and metric alignment
  • Mentoring
  • Solution quality assurance

With over 30 years of proven experience, OpenConnect is the acknowledged industry leader and innovator in process intelligence and advanced analytics. The OpenConnect Professional Services Team empowers your organization to transform raw data — from any source and across every channel — into vital intelligence about your processes, work, and customer service. We blend award-winning software with flexible business and technical consulting services to turn your business strategies into a competitive advantage.

For more information, please contact us at

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