Data, Data Everywhere . . . (Oops insert card for license fee before proceeding!)

You know you need to capture workforce and process intelligence for your organization, and you think you’ve found the perfect software solution for the job. Now you need to decide how much data you are able to mine. “More data” is by far a better option than “less data” when venturing into the world of Artificial Intelligence (AI), automation and Machine Learning. With the right volume of data, you are able to get a more accurate picture of what is actually happening in your organization, what variances may exist in your processes and where the real opportunities for improvement lie.

The decision of how much data to collect will not only define the quality of data for your analysis, but it will likely impact your licensing agreement too. With the sheer magnitude of options for technologies, the decision can be overwhelming: SaaS, freemium, on-premise, user pricing vs. server pricing, etc. Interpreting licensing options shouldn’t get in the way of making the right decision for your business, but capturing all the data you really want and need may drive the project cost up and bury the ROI before the new project ever gets started. 

We know your pain and decided new pricing models are needed in this arena.

The traditional approach for data and process mining solutions was to tie pricing to the volume of data, collection points, robots or data storage utilized. Unfortunately, this approach can result in collecting less data. Decision makers may need to reduce costs, or they may want to avoid the inconvenience of dealing with PO’s and updated license agreements whenever more data needs to be captured. Recently, one of our partners, PAFNow, announced a new partnership with Microsoft Power BI in which they provide free access to mining data. It’s very innovative and helpful for companies who are learning how process mining can impact their organization. (You can find a link to their announcement below.)

OpenConnect has also been working with our customers to learn how best to provide value, at a fair price. We’ve done this while providing a more flexible, almost unlimited, path to collecting data for our WorkiQ and DiscoveriQ solutions. Our goal is to let our customers capture as much data as they need. That can be from 1 or 1000s of desktops, data from RPA robots and data from other sources such as Citrix servers or Mainframes. Regardless of how many processes, activities, tasks, cases or collection points are used, you now only license the people that need to analyze and use the data. It’s that simple. You get to focus on ensuring you have the right data for your analysis without limiting it. With basic quick start packages, you can get your workforce intelligence and process intelligence started next week and begin revealing insights for tomorrow’s workforce.

We would enjoy discussing how to make sure your ROI is achievable and is something you can brag about to family, friends and peers at industry events. Connect with us here https://www.openconnect.com/contact/ to schedule an intro to our quick start and scalable pricing models.  

Next up, we’re going to fix airline pricing! I hear robots fly for free except on Tuesdays in months that have r’s in them.

PAFnow press release: https://pafnow.com/en/2019/03/28/paf-globalizes-and-democratizes-process-mining-free-of-charge-for-all-microsoft-power-bi-users/

 

Automating Requirements Gathering for your Automation Process

With any software development project, the most time-consuming, critical factor is getting the requirements right. Meeting with employees, documenting their work, recording the necessary data, and more. For an automation project, you need to know the exact process flow from start to finish, including screen names, screen captures of each screen, and specific field-by-field steps taken on each screen.  These are the details used to create automation scripts, and it can’t be done without them. This means dedicating hours and resources to subject-matter experts and end users through the discovery process and having someone sit with process workers and gather all of this detailed information.

More and more we work with companies that come to us already frustrated with what lies ahead. They have a laundry list of processes they need to automate. But to make this happen they must first complete the discovery and requirement efforts which can be completely overwhelming and complex. It’s hard to see a light at the end of the tunnel when you aren’t sure where it begins.

With years of experience implementing complex RPA projects, we understand that sometimes the hardest part is getting started. Having a workforce monitoring solution in our portfolio, we’ve worked with clients to change the way automation projects get done. Our solutions help save time—and unnecessary stress—by automating the requirements needed to kick off any automation project.

Leveraging real-time data by monitoring employees as they work, OpenConnect captures a complete and accurate understanding of the details needed to visually map the process.  We developed DiscoveriQ to compile the required screen shots, illustrate the step-by-step field level details of the process, and automatically generate a requirements document.

Using DiscoveriQ reduces the requirements and discovery process by as much as 70% while also ensuring the accuracy of those requirements. This means less iterations of your automation code.

If your company is struggling with pending automation projects, regardless of which RPA solution you are using, schedule a demonstration of DiscoveriQ. Click here to learn more.