Desktop Analytics for HR

5 reasons HR is interested in desktop analytics

  1. Accurate and real-time performance measurement
    Identifying top performing teams and individuals is critical to building a culture of accountability and high employee engagement. WorkiQ provides the operational intelligence necessary to evaluate true staffing needs, reduce outsourcing, and lower the overall costs of operations. By providing real-time dashboards with insights into the actual performance at any given moment your managers will be empowered to provide guidance for optimal performance.
  2. Increase employee engagement
    Companies with “Highly Engaged” employees outperform other companies by 23%. Identifying areas based on true performance measurement to reward top employees is difficult for most companies. Real-time workforce analytics provides the ability to see in real-time top performers. With this info companies can introduce gamification, leader boards, and rewards systems to encourage new levels of engagement.
  3. Identifying hidden potential
    Analytics can be used to identify high-performing teams and individual team members. Analyzing patterns of successful work results enables companies to spot individuals who outperform their peers, utilize their time efficiently, and analyze the best use of business applications to complete the job at hand.
  4. Identify coaching opportunities
    On average US employees waste 2 hours a day beyond breaks and lunch hour. However, most companies only have self-reporting methods to track the amount of work and time spent on various tasks. Real-time collection and reporting reveals instant performance measurement of both in-house and remote employees it allows for “in the moment coaching” opportunities and significantly recaptures empty labor hours.
  5. Sourcing Big Data for workforce analysis
    Do you have the right amount of people assigned to the appropriate inventory of work? How many people do you need to handle open enrollment this year? Take the guessing out of staffing; WorkiQ provides data on actual activity and work productivity providing true FTE analysis insuring your company has the right size team for the workload.

HR Analytics Summit

OpenConnect CEO Dr. Edward Peters to Speak about the Strategic Contributions HR Pros Can Make with Analytics

Dr. Peters will be featured at the Workforce and HR Analytics Summit West 2015

Dallas, TX, February 24, 2015 – OpenConnect, a leader in workforce intelligence and business process analytics software and services, today announced that CEO Dr. Edward M.L. Peters will be a featured speaker at the Workforce and HR Analytics Summit West 2015, March 9-10 in San Diego. Dr. Peters will focus on how Human Resources professionals can use analytics to increase their strategic value to their business partners.

HR managers can increase their strategic business relevance by providing analytics that are meaningful, comparable and actionable in a timely manner. This requires a deep understanding of the decisions that need to be made, the data science required to provide the insight and how the outcome of the analytics process enables actions to be taken that increase business value. When applied successfully, this approach can deliver tremendous value to the organization and strategically link HR managers to their business partners.

For example, operational executives and human resource professionals have been challenged by the shift that has occurred in the U.S. away from mostly in-house workers to a more remote workforce. In this environment, understanding the actual performance of tasks, the true nature of employee engagement and the potential increases in productivity levels have become far more opaque. Unlike the work environment of the past where workers were managed by line of sight and performance was measured by observable physical output, managing today’s digitally-enabled remote workforce leaves the organization struggling to understand employee productivity and make appropriate staffing decisions.

“Businesses are undergoing tremendous change in terms of workforce composition, for example the mix of in-house vs. remote workers, and the associated issues such as remote workforce management, talent acquisition, compensation, productivity, and engagement are as crucial as ever. In this dynamic environment, human resource professionals are poised to assume an even greater role in the strategic direction of their organization,” said Dr. Edward Peters, Chief Executive Officer, OpenConnect. “Being a strategic partner in this environment requires an understanding of the action that needs to be taken, the decision making process that will enable it as well as the data and analytic tools required for its support. Providing this business-critical information as part of the business decision making process gives HR an important voice and a permanent seat at the table.”

The Workforce and HR Analytics Summit West 2015 takes place March 9-10 at the Hilton San Diego Resort & Spa in San Diego, California. Dr. Peters will speak on March 10 from 11:30am – 1:00pm.